Choosing a facility The Boston Globe

The following resources may be helpful in selecting a nursing home. Advocates say the most important step is to visit the home at different times of day, observe the care, and speak with residents.

 Quality scores on 15 measures, such as percentage of residents with pressure sores. Available at the Nursing Home Compare portion of www.medicare.gov.

 Summaries of state inspection reports. Available for Massachusetts homes at www.mass.gov/dph/qtool2. Available for homes nationally at www.medicare.gov.

 Full state inspection reports. Available from each nursing home by request.

 Long-term care ombudsmen, who advocate for nursing home residents: 1-800-243-4636.

 The home's family council, which can be reached through the home's administrators.