THIS STORY HAS BEEN FORMATTED FOR EASY PRINTING

City to let callers view response to complaints

By Donovan Slack
Globe Staff / August 1, 2006

E-mail this article

Invalid E-mail address
Invalid E-mail address

Sending your article

Your article has been sent.

Text size +

There are certain things you don't want lost: an airline reservation, an expensive package, or a complaint to City Hall. So Boston is now planning to take a cue from airlines and companies such as FedEx . Soon, when you call the city to gripe about a pothole or about garbage that did not get picked up, you will receive ... (Full article: 718 words)

This article is available in our archives:

Globe Subscribers

FREE for subscribers

Subscribers to the Boston Globe get unlimited access to our archives.

Not a subscriber?

Non-Subscribers

Purchase an electronic copy of the full article. Learn More

  • $9.95 1 month archives pass
  • $24.95 3 months archives pass
  • $74.95 1 year archives pass

Connect with Boston.com

Twitter Follow us on @BostonUpdate, other Twitter accounts