THIS STORY HAS BEEN FORMATTED FOR EASY PRINTING

Trying to call City Hall?

When it rings, don't wait for the beep

By Donovan Slack
Globe Staff / June 22, 2007

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Boston's city government has valiantly tried to drag itself into the information age, embracing podcasting, online bill payment, and downloadable applications for dog licenses and boat-mooring permits. (Full article: 585 words)

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