John Kelly
Boston Police Department
When a pregnant woman was shot in the back four times, Kelly kept her on the phone, calming her and obtaining crucial information about the suspect and details of the shooting.
Diane M. Babineau
Townsend Police Department
Babineau received a call from the grandmother of an infant who had stopped breathing. For more than five minutes Babineau kept her on the phone, providing CPR instructions.
David G. Irvine
Ipswich Police Department
A pedestrian struck by a car and seriously injured called 911 from his cellphone. Irvine kept him calm while determining his location.
Lindsay Quintal
Fairhaven Police Department
A large fight broke out in a local parking lot and a pedestrian was hit and killed by a fleeing car. Quintal was working alone, and single-handedly obtained vehicle information, dispatched all appropriate officers, fielded numerous calls from residents and witnesses, took down witness information from people coming directly to the station, and fielded media calls.
Jeffrey Vinciulla
Bedford Police Department
Vinciulla received a cellphone call, transferred from the State Police, from four young boys who were cold and lost in a Bedford marsh in January. One of the boys had lost his shoes and was stuck in the mud. None was dressed appropriately for the weather. Vinciulla kept them on the phone, calming them and determining their location while concurrently directing rescuers to them.
Robert L. Campbell
Southbridge Police Department
Campbell received a call from a frantic woman whispering that someone had just broken into her house and that she was upstairs but her baby was downstairs. Campbell dispatched officers, who apprehended an armed suspect as he was attacking the woman in her bedroom.
Paul Koolloian
Chelsea Emergency
Management
Koolloian successfully provided CPR instruction to a frantic mother whose baby had slipped underwater in the bathtub and was not breathing.
Jamie Mondalto
Danvers Police Department
Mondalto stayed on the line with a victim of domestic violence, obtaining crucial information while at the same time making conversation with the armed suspect assaulting her. The suspect was taken into custody after a brief confrontation with police. Because of Mondalto's quick thinking and sharp questioning, she was able to alert the officers to a potentially dangerous situation that could have jeopardized their safety.
Patrick Briody
State Police Communications
Briody stayed on the line with a woman calling from her cellphone while being held hostage. He kept her calm and obtained crucial information that ultimately led to police locating her and apprehending the suspect holding her.
Stephen C. Berube
State Police Communications
Berube received a cellphone call from a woman on the top floor of a parking garage in Pittsfield threatening to jump. He kept her on the phone, distracting her from the responding officers who eventually pulled her to safety.
