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THIS STORY HAS BEEN FORMATTED FOR EASY PRINTING

A note to readers

October 30, 2011

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Dear readers,

Due to a technical issue overnight, Boston.com experienced an outage for a few hours. Our service was restored at about 3 a.m. We apologize for any inconvenience this may have caused you.

If you experience any problems, please use our customer service feedback form here: http://boston.custhelp.com/app/ask

Thanks for your patience!

Sincerely,

Your friends at Boston.com