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IRS is America’s feared and failing agency

Nina Olson, as a sort of in-house watchdog, is supposed to tell Congress what the Internal Revenue Service is doing wrong. One of her reports called the IRS an “institution in crisis.”
Nina Olson, as a sort of in-house watchdog, is supposed to tell Congress what the Internal Revenue Service is doing wrong. One of her reports called the IRS an “institution in crisis.”Drew Angerer for The Boston Globe

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WASHINGTON — The IRS, is, in the strikingly harsh assessment of its own office of the national taxpayer advocate, “an institution in crisis.” A Globe review of dozens of government investigations of the IRS, along with interviews of key officials, shows a disturbing pattern. Year after year, the government’s top accountants and auditors – and the agency itself — report on the IRS’s failings. Yet year after year, many of the problems remain.

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