'); //-->
Back home
Fighting Terrorism

SectionsTodaySponsored by:
-Expanded
 coverage

-Wire updates
-About anthrax

Globe archives
Looking for a story about the US war on terror? Use this search form:
Search for:
Search from:

Full archive form
Search help
Week of Sept. 11
Commemorative Globe front pages

How to help
Afghan charities
Relief funds

Showing support
Flag flying guide
Flag wallpaper
Printable flag

Memorials
Post a tribute to someone killed in the attack or write condolences to all victims in the National Book of Remembrance.

Messages
A changed America?
Condolences
Acts of patriotism

Investigation
Anyone with information regarding the attacks should call the FBI at this number:
866-483-5137


Leave a tip online
FBI website

Tax help
The IRS has set up a website and a toll-free number to help people having trouble with taxes as a result of the Sept. 11 attacks.


Call 866-562-5227, weekdays, 7 a.m. to 10 p.m.
Visit website
Airline information and traveler resources

Last updated Tuesday, 6 p.m. ET

   
 TODAY'S TOP STORIES

Military
US checking hospital charge

World
Taliban claims hospital struck
Pakistan arrests anti-US activists Russia's anthrax under lockup

 TODAY'S GLOBE

US ready to increase raids
Trouble seen over victims' fund
Troops' loyalties shift
Anti-US rage boils in Pakistan

More coverage in:
Nation | World
City & Region

Complete archive of stories

 REALVIDEO

New England Cable News

Security tight at Pilgrim plant
Maine Guard troops head out
Benefit concert in D.C.

Archive of RealVideo

 PHOTO GALLERIES

Life aboard US Navy vessels
Most wanted terrorists
Scenes from Afghanistan
Archive of photo galleries

 THE RETALIATION

The battlefield
A grim land ravaged by war

The enemy
Afghans are tough, determined

The aftermath
Replacing the Taliban

Maps
Diagram of the attacks
Overview of the region

Graphics
Weaponry used in strikes
A look at US aircraft carriers
Satellite-guided weapons
Bomb covers 10 football fields
New bomb used for first time

 THE SUSPECTS

The 19 suspected hijackers
A look at Osama bin Laden
Photos: Bin Laden's terror trail
FBI's 'most-wanted' terrorists

 THE ATTACK

Sept. 11, 2001
A reconstruction of the day in graphics, photos, and text.

 MESSAGE BOARDS

Earlier boards
Has America changed forever?
Condolences
Acts of patriotism

Domestic flights | International flights
Online travel agencies | Ground travel


DOMESTIC AIRLINES

AirTran

  • Call 800-AIR-TRAN (800-247-8726) for rebooking
  • Passengers scheduled to travel through September 18 may request a voucher for future travel, or rebook for travel through November 1, without a change fee
  • Visit http://www.airtran.com for updates

    Alaska Airlines
  • Travelers scheduled to fly through September 17 may request refunds or rebooking without penalty
  • Travelers scheduled to fly between September 18 and October 11 may rebook without penalty

    American Airlines
  • Customers scheduled to travel through September 18 may rebook without penalty for travel through November 15, or may receive a refund
  • Customers scheduled to travel through September 25 may rebook without penalty for travel through November 15

    America West
  • Travelers scheduled to fly September 11-13 may receive a refund or rebook without penalty
  • Passengers scheduled for travel through September 16 may rebook without penalty
  • Call 800-235-9292 to make arrangements, by November 15
  • Check http://www.americawest.com for updates

    ATA
  • Rebook, cancel, or change travel scheduled through September 14 without incurring penalties
  • Check http://www.ata.com for an updated flight schedule
  • Call 800-I-FLY-ATA (800-435-9282) for information on refunds or rebooking

    Continental
  • Refunds are available for travelers with tickets for September 11-13
  • Customers scheduled to travel through September 25 may rebook without penalty

    Delta
  • Customers scheduled to travel through September 18 may rebook without penalty for travel through November 15, or may receive a refund
  • Customers scheduled to travel through September 25 may rebook without penalty for travel through November 15
  • Call 800-221-1212 or the number on your SkyMiles card
  • Check http://www.delta.com for updates

    Frontier
  • All travel scheduled through September 25 may be refunded or changed without penalty
  • Call 800-432-1359 for assistance with rebooking or to check schedule updates, or visit http://www.frontierairlines.com

    JetBlue
  • Travelers scheduled to fly through September 17 may rebook through September 30 without change fees or fare increases, or travel beginning October 1 without change fees only
  • Travelers on canceled flights may rebook or receive credits or full refunds
  • Call 800-JET-BLUE (800-538-2583) for assistance

    Midway
  • All future flight operations are suspended
  • Ticketholders are entitled to refunds or rebooking on other carriers

    Midwest Express
  • Refund and change rules waived for travel scheduled through September 17
  • Visit http://www.midwestexpress.com for updates

    National Airlines
  • Advance purchase requirements have been waived for tickets purchased through September 28
  • Travelers scheduled to fly through September 14 may rebook without penalty
  • Non-refundable tickets may be exchanged for a travel voucher or refund
  • Call 888-757-JETS (888-757-5387) if you have an electronic ticket; customers with paper tickets must exchange them at a National ticket counter

    Northwest
  • Travel scheduled through September 15 may be refunded or changed without penalty
  • Travel scheduled from September 16 through October 11 may be rebooked without penalty for travel within one year
  • Visit http://www.nwa.com or call 800-441-1818 for flight information before leaving for the airport

    Southwest
  • Passengers with reservations made on or before September 11 for travel through September 30 may rebook or request a refund without penalty
  • Call 800-435-9792 for assistance, or visit http://www.southwest.com

    Sun Country
  • Customers traveling through September 16 at 12 midnight CT may request refunds
  • Call 800-FLY-N-SUN (800-359-6786) for assistance

    TWA
  • Passengers scheduled to travel through September 18 may rebook tickets for travel through November 15, or request refunds, without penalty
  • Passengers scheduled to travel through September 25 may rebook tickets for travel through November 15 without penalty
  • For travel updates, visit http://www.twa.com

    United Airlines
  • Passengers scheduled to fly through September 25 will be able to rebook their travel without penalty or receive a voucher refund; for details, click here.
  • Call 800-241-6522 for more information

    US Airways
  • Customers scheduled to travel through September 25 may rebook without penalty for travel through November 15, or may receive a refund. Call 800-428-4322 for reaccommodation

    Vanguard
  • Call 800-VANGUARD (800-826-4827) for flight status and reaccommodation

    INTERNATIONAL AIRLINES

    Aer Lingus
  • Passengers on canceled flights may rebook or receive a refund without penalty
  • Advance purchase and minimum stay rules are waived between Ireland and the U.S. through September 21
  • For more information, call 866-IRISH-FLT (866-474-7435) or visit http://www.aerlingus.ie

    Aeromexico
  • Passengers with U.S.-Mexico reservations through September 21 may rebook without penalty
  • Visit http://www.aeromexico.com and click on "Important News" or call 800-865-0576 for updates

    Air Canada
  • Customers scheduled to travel through September 16 may rebook without penalty: within Canada, for travel within seven days; and to/from the U.S. and international destinations, for travel completed by December 12
  • Refunds are available for certain flights; for details, visit http://www.aircanada.com

    Air France
  • Passengers with travel scheduled through September 25 may rebook for travel through January 2 with no change fee or penalty
  • Passengers with travel scheduled after September 25 may rebook for travel through January 2, or may request a refund in the form of a voucher for future travel

    Air Jamaica
  • Passengers with tickets through September 25 may cancel or rebook without penalty
  • Call 800-523-5585 if your travel plans have been affected

    Air New Zealand
  • Passengers scheduled for flights through September 14 may cancel their booking and request a refund
  • Passengers scheduled for travel to, from, or via the U.S. and U.K. through September 18 can rebook for travel through November 30 without penalty
  • Call 800-262-1234 or visit http://www.airnz.com for updates

    Alitalia
  • Passengers scheduled for travel between September 11 and 25 can obtain a refund or change their ticket without penalty
  • For more information, call 877-435-7254 or 800-223-5730, or visit http://www.alitaliausa.com

    British Airways
  • Passengers scheduled to travel between September 11 and September 17 may rebook for travel through October 31, subject to availability and without penalty
  • Call 800-AIRWAYS (800-247-9297) or visit http://www.britishairways.com for more information

    Icelandair
  • Customers scheduled to travel through September 18 may rebook without penalty for travel through March 15, 2002 (excluding December 15-January 10), or may receive a refund
  • Customers scheduled to travel through September 25 may rebook without penalty for travel through March 15, 2002 (excluding December 15-January 10)
  • Call 800-223-5500 or 800-757-7242 for assistance

    Japan Airlines
  • Travelers scheduled for travel through September 30 may request a refund or rebook without penalty through September 30
  • For more information, or to rebook, call 800-525-3663 or visit http://www.japanair.com

    Lufthansa
  • Passengers scheduled for travel between September 11 and September 30 can be rebooked/rerouted within the same class without any fee
  • Call 800-645-3880 for more information
  • Check http://www.lufthansa.com for updates

    Mexicana
  • Passengers scheduled to travel between September 11 and 21, may extend the validity of their ticket up to one year from the date of issue, without penalty
  • Visit http://www.mexicana.com.mx or call 800-531-7921 for updates

    Qantas Airways
  • Travelers with tickets between September 11 and 14 should call for rebooking
  • Visit http://www.qantas.com for updates

    Virgin Atlantic
  • Passengers with tickets between September 11 and 17 may rebook or receive a full refund without penalty; this also applies for passengers with tickets between London and New York through September 21
  • Passengers with tickets between September 18 and 21 may rebook without penalty
  • Check http://www.virgin-atlantic.com for updates

    ONLINE TRAVEL AGENCIES

    Expedia
  • Call Customer Support at 800-EXPEDIA (800-397-3342)

    Orbitz
  • Call Orbitz at 888-656-4546 for assistance with rebooking or refunds, based on the policy of the airline you are scheduled to fly

    Travelocity
  • Travelocity and HRN will provide full refunds for hotel "GoodBuys" canceled by September 21

    priceline.com
  • If you are scheduled to travel within three days and wish to cancel your trip, please call 800-774-2354 or contact Priceline customer service via e-mail
  • If you are scheduled to travel within three days and wish to rebook your ticket, contact the airline directly

    Hotwire
  • If you are scheduled to return prior to September 24, please call 877-HOTWIRE (877-468-9473) for assistance
  • Hotwire does not recommend booking travel for dates prior to September 19



    Information and content courtesy of SmarterLiving.com

  •  
     

     Search the Globe:      
    Today (Free) Yesterday (Free) Past month Past year   Advanced search

    © Copyright 2003 The New York Times Company

    | Advertise | Contact us | Privacy policy |