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Washington Mutual customers now JPMorgan Chase customers

Posted by Boston Globe Business Team September 26, 2008 02:53 PM

Customers of Washington Mutual Inc., will be able to conduct business as usual, regulators said, after they took over the institution Thursday night in the largest bank failure in US history.

Washington Mutual's bank accounts and home loans were taken over by JPMorgan Chase late Thursday, which immediately began running WaMu's operations That means banking customers can continue to do business at their old branches and their accounts will remain intact, according to the Federal Deposit Insurance Corp.

Homeowners who have their mortgages through WaMu should continue making payments as usual, the FDIC said. Loan terms won't change, and monthly payments should continue to be made to the same address until further notice.

WaMu was the ninth-largest home mortgage lender in Massachusetts so far this year, with 2,153 new loans, according to real estate data provider, the Warren Group. It had lent out a total of $637 million in 2008, compared with $10.9 billion for JPMorgan at the same point.

In December the thrift said it would close all seven lending offices it had operated in Massachusetts.

Are you a customer of Washington Mutual Bank? Business reporter Ross Kerber would like to hear from you. Email kerber@globe.com.

(Ross Kerber, Globe Staff)

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12 comments so far...
  1. Should I close my checking acct?

    Posted by Donna Contreras September 26, 08 03:43 PM
  1. Type your comment here...What I would be worried about is if I had a mortgage application in with them good luck getting that closed.

    Posted by mortgageman September 26, 08 03:45 PM
  1. I am sickened to think that I have to deal with Chase as my banker after the fantastic customer service that I received as a customer of Washington Mutual Bank.

    Fortunately, I have had a little "rainy day" account at a local credit union. If (or should I say when) Chase begins to nickel and dime us for all the fees that they can think of, I will take my money and move it to the CU, where they continue to serve our community with "fee free" (yes, that's what I said, fee free) checking and savings account for the middle class family like us.

    We don't make enough money to even make a ripple in this big pool of money, so I'm sure that my moving my money from Chase won't change their ways, but it will give me peace of mind that my money is being cared for in my best interest and not just padding the pockets of the incredibly overpaid banking executives at Chase.

    Posted by Kasey's Mommy September 26, 08 03:47 PM
  1. The interesting thing is how JP Morgan chase implicitly predicts housing. The writedowns they are talking about predict a really substantial drop in house prices nationwide beyond what they are now. The worst is in the obvious places, but that's not to say Mass is immune by any meands

    Posted by charles September 26, 08 03:51 PM
  1. What happens with a customer who has a Washington Mutual credit card?

    Posted by Kahty Buse September 26, 08 04:23 PM
  1. First it was residential downfall, next it was small businesses, now even larger businesses are being taken over. Soon there will be five or six corperations running all of the countries business. SCARY!!!

    Posted by jackie stone September 26, 08 04:31 PM
  1. I don't have an account, but I'm a shareholder. Is there any value left?

    Posted by walid September 26, 08 07:03 PM
  1. I just moved to Michigan from Canada, and had to move my money over too, I don't have much, but it is my entire life's savings in a CD with Washington Mutual. I'm being told it is FDIC insured, but in the grand scheme of things, is anything really insured, safe, or guarranteed? I can't believe my luck.

    Posted by C. Weigel September 26, 08 07:16 PM
  1. people with accounts CDs mortgages etc. with WaMu are fine - they now have the same thing, only with Chase.

    Its not an FDIC situation for the average customer.

    There is no money for shareholders - they just went to zero. And bondholders are unlikely to get much either.

    Posted by charles September 26, 08 07:55 PM
  1. charles, JP Morgan's nationwide base case scenario is a further 8% fall in prices (25% total peak to trough). They have two other worse cases if the economy does worse. Basically it depends on how high unemployment goes. (See HousingWire site.)

    Another eight percent isn't pretty, but it isn't 20% either. This isn't to say they're right, and let's face it the economy could go belly up and change everything. But for the moment let's say they're right. It isn't unreasonable to think that Boston would do slightly better than 8%, since that has been the pattern thusfar. I know, sunshine and lollipops. But geez, someone has to be a stubborn (very relative) optimist in this sea of darkness. ;-)

    Posted by accidental landlord September 27, 08 08:29 AM
  1. my response to AL #10 was lost? ah well, no profundities denied to the ages really. In short

    AL, I disagree with you, but once again find your logic valid and you may well be right. Certainly there is nothing concrete out there showing I am more right than you are on this - we are just focusing on different parts of the same probability pattern.

    Posted by charles September 29, 08 10:47 AM
  1. I have a business checking and business credit line with WAMU that I've had since it belonged to Great Western and WAMU took over. I've never liked WAMU, Maybe now when I make an additional principal payment it WILL BE APPLIED TO THE PRINCIPAL. For about 2 years, I've had problems with them applying an additional principal payment to interest !! It never gets corrected unless I call in and complain.

    Posted by Cheryl Zapata December 23, 08 09:11 PM
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About boston real estate now
Scott Van Voorhis is a freelance writer who specializes in real estate and business issues.
Rona Fischman is a buyer's agent who provides a look at the local housing scene, from basements to attics.
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