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Realtor liable for providing bad information

Posted by Rona Fischman  November 23, 2011 01:54 PM
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Richard D. Vetstein tells how incorrect information on in the Multiple Listing Service and in advertising is not covered by that general disclaimer at the bottom on the MLS sheet.

In DeWolfe v. Hingham Centre Ltd, the Massachusetts Appeals Court recently considered a real estate agent’s duty to disclose and independently verify zoning information about a listing property. The agent, relying on what turned out to be erroneous information supplied by his client, listed a Norwell property on Multiple Listing Service (MLS) and newspaper advertising as “zoned Business B.” The property was not in fact zoned for business use; it was zoned residential, thereby prohibiting the hair salon the buyer wanted to open at the property.

Despite the general disclaimer on the MLS system and in the purchase and sale agreement, the Court held that the Realtor could be held liable for misrepresentation and Chapter 93A violations due to providing this erroneous information.

The lesson to be learned for agents and sellers here is:

• Don’t trust sellers, agents or MLS when it comes to critical information like zoning, septic/sewer, town water/well, condominium info, or short sale approval. Do your own due diligence.

• Always independently verify information about the property from available public sources. Here, the agent could have simply gone down to the town planning office to verify whether the property was zoned commercial or residential. (The buyer or his attorney could have done so as well—this was a complete failure on all sides).

• When it comes to zoning, which can be complex and variable, think twice before making blanket statements. Better to be 100% sure before going on record about whether certain uses are permissible. You can always get a zoning opinion from a local attorney.

Have you ever been “burned” by incorrect information provided by agents or on MLS?

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About boston real estate now
Scott Van Voorhis is a freelance writer who specializes in real estate and business issues.
Rona Fischman is a buyer's agent who provides a look at the local housing scene, from basements to attics.
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