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Trapped?

Page 2 of 18 -- Got this E-mail from a disgruntled Patriots fan and long time season-ticket holder this week. I checked with the Patriots and I think this just might have been a terrible misunderstanding and I get the feeling it's going to be worked out. But here's what Brian Barrett wrote about his situation:

Hi Nick, My name is Brian Barrett and I've been a Patriots season ticket holder for 10 years. I felt I had to tell someone in the media this story so hopefully it can get out just how cheap the Patriots have become. We all know the Lawyer Milloy story, and having been to the Superbowl in New Orleans, considered him the key ingredient to the happiest sports moment in my life. So when he was cut to save 600K I was disgusted because we know this was something that happened for no other reason than to save money. Not for the fans, not for the team, but to line Bob Krafts pockets even more Fact!

Anyway, the day after he was released I was send an UNSOLICITED email from the Patriots regarding some special offer they're always sending trying to sell me even more crap. I usually delete them but this time I responded with an email that basically called the Patriots what they were. I didn't use swears, I expressed that they had the highest ticket prices in the NFL yet finished the season 4 million under the cap last year, etc…. and that cutting Milloy was inexcusable and you set back your team 5 years to save 1⁄2 million bucks. I also mentioned that I have a good mind to cancel my ticket! (NEVER DID I SAY CANCEL MY TICKETS) Anyway, I got a call yesterday from a "Jack" at the Patriots offices calling to tell me they were canceling my tickets. Of course I started yelling and he said quote "When we get emails from disgruntled fans we cancel their tickets. We have a long waiting list so we have no problem if your not happy" I couldn't believe what I was hearing, asking him if I was the customer or not, because I forget, and was I the only email they got on the Lawyer situation? I mean, THEY emailed me first! It got to the point where he said if I emailed an APOLOGY they would reinstate my tickets! Can you believe this! This is a true story! I refuse to apologize to anyone.

I expressed my opinion as a veteran season ticket holder to an organization that ripped out the heart of its team 5 days before kick off and their response was to blackmail me into an apology. We know the reason is so they can dump me, give someone else the tickets, and collect another 100 dollars from someone else. This, to a guy who paid in full for the 1992-93 and 93-94 seasons. Not to mention I've been going with my father since 1976. Anyway I hope you mention this story in your column. To show the region just how loyal the Krafts REALLY are. ROYAL TO THE MONEY!!!!!!   Continued...

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