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Southwest at Logan: What it means to you

Posted by Paul Makishima, Globe Assistant Sunday Editor February 19, 2009 12:04 PM

My pal Nicole Wong broke the long-anticipated news this morning that discount king Southwest has decided to begin flying out of Logan, starting this fall.
Southwest, which has been flying out of airports near Manchester, Providence, and Hartford since the late 1990s, has been looking at Boston for quite a while and has made no secret of it. Nicole quotes Gary Kelly, Southwest’s CEO, as saying that the carrier initially will probably begin with eight to 12 daily flights to just a couple of destinations.
OK, this sounds like good news but what will this likely mean to you?
The answer is that, at least at first, it might matter most to business travelers flying to a few specific destinations, according to Rick Seaney, CEO of farecompare.com, which tracks airlines and airfare trends.

A little context is in order here. Amid the global economic malaise, many airlines, including Southwest, looking to cut costs and increase profits have been turning their focus to business customers, both domestically and internationally, because they often need to fly at the last minute and are less concerned about having to pay higher prices to do it.
Southwest, like all carriers, is getting squeezed. Last year, the company, which posted more than 30 straight years of profits, saw its growth rate slow to a two-decade low and has said that it expected to be tapping the brakes on expansion this year.
For years, Southwest’s strategy involved flying into less congested airports near secondary cities (like Providence, Manchester, and Hartford), where fees and taxes are lower and where turnaround times are shorter. But they’re running out of them. So Southwest has been making adjustments. It has said it would look to trim flights on unprofitable routes and shift them to more promising ones. The carrier has also been moving out of its comfort zone a bit and into major cities (like Boston) and last year it also cut agreements with Westjet and Volaris that will allow it to sell service to Canada and Mexico.
Given all this Seaney thinks Southwest will be conservative and keep a tight focus on business travel. And he looks to its schedules at other New England airports for guidance as the carrier tends to favor direct flights into its focus cities as opposed to the traditional hub-and-spoke systems of the legacy carriers.
From Providence and Manchester, Southwest already maintains pretty robust schedules to Baltimore (which is close to D.C.), Chicago, and Philly, so he expects to see service to those destinations early. The carrier might look to head to New York but that market is pretty crowded already.
Beyond that, Seaney thinks Southwest will look to Orlando and perhaps Las Vegas, primarily because as the recession drags on he expects that tourist destinations, which will need to act to boost business, will take steps to increase traffic, including subsidizing service in some cases.
In all cases, Seaney says Southwest’s tendency has been to enter new markets with a “blitzkrieg’’ pricing mentality and later back down to a competitive, standard one-way price point in the $250-$300 range, without huge increases for last-minute fares -- a strategy that will be particularly appealing to business customers.
So there it is. Let the competition begin.

3 comments so far...
  1. IT'S ABOUT TIME! I can't wait for Southwest to come to Boston. It's a long ride to Providence to catch a plane - so Boston will be wonderful. Hope they put Chicago and Jacksonville on their scheduled routes. Thank you Southwest. A very satisfied customer. Good rates, on time departures and arrivals - what more could anyone ask for.

    Posted by Maureen Canavan February 19, 09 02:48 PM
  1. The Bos-Philly route is ripe for competition. Since AirTran left, prices are routinely north of $700. Since PHL is a major SW hub, this seems like a natural route.

    Posted by vg February 19, 09 05:09 PM
  1. As a frequent traveller out of Manchester this is bad news for me. Southwest flying out of Boston can only meen cuts to service in Manchester and Providence.

    I think business people will find Southwest enjoyable because business trips change as often as the direction of the wind and Southwest is the most reasonable airline to deal with in that regard.

    On the other hand, my business has gone sour so my flying has decreased from over 20 trips a year down to about 3, so I guess it doesn't matter much for me. Being broke and poor might be miserable, but I think it is less miserable than flying.

    In the meantime, I'm dreaming of Singapore Airlines. If the economy ever recovers (which seems kind of unlikely), and I'm ever wealthy again (which seems even more unlikely), you'll see me on the SQ21 flight from EWR to SIN.

    Posted by Scott February 23, 09 01:03 AM
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