21. Inside SmarTraveler's command center

Smart traveller control room
Photo: Jonathan Wiggs / Globe Staff; Caption: Meghan Colloton, Boston.com Correspondent

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SmarTraveler provides the Boston area with useful traffic information that helps drivers get from here to there smoothly. Its operations center is a vital link to the flow of traffic in the Boston area. Here, Cindy Campbell, the director of Operations of SmarTraveler Boston Advanced Traveler Information Services, alerts a local television station of a car accident that occurred near their offices.