Travel

Carry-on crackdown: United enforces bag size limit

United says its new approach will ensure that bags are reviewed at the security checkpoint, in addition to bag checks done at gates.
United says its new approach will ensure that bags are reviewed at the security checkpoint, in addition to bag checks done at gates.M. Spencer Green/Associated Press/File 2013

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NEW YORK — United Airlines is getting tough on passengers with oversized carry-on bags, even sending some of them back to the ticket counter to check their luggage for a fee.

The Chicago-based airline has started a push to better enforce rules restricting the size of carry-on bags — an effort that will include instructing workers at security checkpoint entrances to eyeball passengers for bags that are too big.

In recent weeks, United has rolled out new bag-sizing boxes at most airports and sent an e-mail to frequent fliers, reminding them of the rules. An internal employee newsletter called the program a ‘‘renewed focus on carry-on compliance.’’

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