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Elizabeth Cooney is a health reporter for the Worcester Telegram & Gazette.
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Friday, October 26, 2007
Teaching patients the right questions to ask
By Liz Kowalczyk, Globe Staff
The Partnership for Healthcare Excellence, a new nonprofit organization funded by Blue Cross and Blue Shield of Massachusetts, launched a public education campaign this week to encourage patients to ask doctors and hospitals more questions about their treatment and about safety practices.
“The Partnership believes that consumers need and deserve a stronger voice when it comes to improving the quality of their health care,” said Jim Conway, chairman of the Partnership and senior vice president at the Institute for Healthcare Improvement, an organization in Cambridge that consults with hospitals.