That time they claimed the @MBTA Twitter handle
The MBTA announced a big social media move in mid-September: it was switching its offical Twitter handle from @mbtaGM to @MBTA.
The announcement came after a years-long battle to unseat a “Twitter squatter,” said the MBTA. The T appealed to Twitter’s impersonation policy and eventually got word that the handle was theirs to keep.
@mbtaGM’s 45,000 followers were automatically tranferred to the new account.
“Switching from @mbtaGM to @MBTA will help in streamlining the MBTA’s online presence and will make it easier for new followers to find the T’s Twitter account,” the agency said in an announcement.