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Complaints lead to changes in Brookline parking lots Monday

Posted by Brock Parker  June 7, 2013 11:12 AM

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Brookline will change the way drivers pay to park at multispace meters in municipal lots Monday. File photo by Brock Parker.

Answering complaints about Brookline’s multispace parking meters, the town will change the way motorists pay to park in municipal lots Monday.

The town will switch to a “pay-by-space” system in which motorists will no longer have to return to their vehicle and leave a receipt on the dashboard after paying to park at a multispace meter. Instead, all parking spaces in municipal lots will be numbered, and at the meter motorists will enter the number of the space where they parked and pay to park there using coins, cash, credit or debit cards.

Brookline Police have posted an instructional video for residents here.

The new system is being implemented as part of the plan by the Town Administrator’s Parking Meter Task Force to improve the experience of using multispace meters.

“The public provided us with much feedback about the multi-space meters and I believe we have responded with a positive and effective manner,” said Town Administrator Melvin Kleckner in a press release announcing the change to municipal lots.

The multispace meters, installed in municipal lots and along commercial area streets in 2011 at the cost of more than $1 million, sparked a backlash from users, who said the machines were slow, confusing and burdensome for older drivers, who must walk from their parked car to the multispace meter, print a parking receipt, and return to the vehicle to put the slip in the window, even in inclement weather.

When operational improvements to the meters did not do away with the complaints, Kleckner had the multispace meters along the street replaced with single-space meters. The town traded most of the multispace meters for the single-space meters, and kept a few to add additional kiosks in the municipal lots to reduce congestion.

The switch to the pay-by-space system in municipal lots completes the implementation of the task force’s recommendations for improving the parking system, according to the town.

--brock.globe@gmail.com

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