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MBTA seeks rider input for Worcester/Framingham line

Posted by John Swinconeck  September 6, 2013 09:24 AM

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Massachusetts Bay Transportation Authority wants customer input as they seek to expand the schedule for the Framingham/Worcester commuter rail line.

The line is currently undergoing significant changes as the state completes the transition from CSX ownership to full MBTA control.

“More frequent service will enhance customer satisfaction, encourage ridership, and spur economic development,” said State Rep. David Linsky (D-Natick), in a statement calling for consumer input. “Customer input will help the MBTA create an expanded schedule that best serves the needs of passengers.”

To help develop an expanded fall 2013 schedule, the MBTA wants customer feedback on the following questions:

What train departure times would increase your use of the line?
Which train stations would you recommend as express stops and at what times of day?
What train departure times would best serve reserve and off-peak commuters?
What weekend schedules would be most beneficial?

Recommendations should be emailed to worcesterline2013@mbta.com by Sept. 18.

About 13,000 passengers ride the Framingham/Worcester line every weekday. This expansion will build on the additional peak train departures introduced last fall and spring, according to Linsky. The MBTA is upgrading track and dispatch systems as well as making other improvements. The agency also plans to schedule peak hour express service at stations that experience high demand.

Contact John Swinconeck at johnswinc@gmail.com. Follow @johnswinc on Twitter.

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