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Melrose City Hall employs e-mail survey for public input
City Hall wants to keep the e-customer satisfied.
A new feature on City of Melrose e-mails allows recipients to comment on the service they received from city employees. At the end of every e-mail, residents can click on a button to take a satisfaction survey.
"People will be able to comment," said Mayor Robert J. Dolan. "If an employee has done particularly well, or if they’ve had a challenging interaction, we want to hear about it."
Residents may also leave comments on a new blog Dolan started last week to keep residents informed of city happenings. The address is mayordolansblog.wordpress.com.
- Kathy McCabe
A new feature on City of Melrose e-mails allows recipients to comment on the service they received from city employees. At the end of every e-mail, residents can click on a button to take a satisfaction survey.
"People will be able to comment," said Mayor Robert J. Dolan. "If an employee has done particularly well, or if they’ve had a challenging interaction, we want to hear about it."
Residents may also leave comments on a new blog Dolan started last week to keep residents informed of city happenings. The address is mayordolansblog.wordpress.com.
- Kathy McCabe
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