Neighbors next to Super Clean Car Wash on Miller Street say they've had enough.
The say the coin-operated car wash, which has been in Quincy for over 40 years, has become noisy yet again.
In 2009, complaints caused the hours of the establishment to be scaled back to 7 a.m. to 11 p.m. Although the new hours worked for a while, the noise around the establishment has become constant yet again, neighbors say.
According to neighbors, the machinery is always beeping, the blasts of the dryer machines occur late into the evening, and in the fall, the leaf blowing starts at 6 a.m.
The latest complaints of excessive noise prompted several neighbors of the West Quincy establishment to contact the Board of License Commissioners, which hosted a hearing on Tuesday to potentially revoke the business’s license.
Despite numerous attempts to contact manager Anthony Ruscito, including several letters delivered by the Police Department, the manager did not attend the meeting and did not respond to phone calls.
The behavior isn’t surprising to neighbors, who said the manager has been elusive since they started complaining about the noise months prior.
Ruscito also failed to attend several other meetings neighbors initiated due to the noise, said Joe Shea, who is licensing board chairman and city clerk.
For Ward 4 Councilor Brian Palmucci, who represents the neighborhood, it's time to take action.
“He has shown zero willingness to [cooperate]… and he’s refused to work with the city as a whole. I think it’s unfortunate that there is a business before you that you are…contemplating someone’s business license. It’s a serious thing to contemplate. I wish we weren’t in this situation. I wish he responded and worked with us, and I wish the folks at the Bauer House wouldn’t have to deal with this 24 hours a day,” Palmucci said.
Palmucci asked the board to temporarily suspend the license “to provide necessary encouragement for him to come forward to discuss if it should be revoked permanently,” he said.
Shea agreed to suspend the business’s gas-storage license and gas-repair license indefinitely until they had heard back from the owner.
“I threatened to shut his water off, though I probably legally can’t do that,” Shea said in a phone interview on Friday.
Ruscito was not immediately available for comment. Howver, the threat prompted him to make an appearance in the city clerk’s office the next day asking what could be done to keep his business in operation.
“He claims he doesn’t get notice, but I had the same issue with him in 2009, and he showed up with a lawyer [then] and agreed with everything. For a while he gave his own phone number to neighbors, and said, ‘Call me’, and [when they started calling him] he stopped taking the calls,” Shea said.
After Ruscito’s appearance, Shea said he called several board members and arranged for a follow up hearing on Sept. 11.
“We’re staying the suspension until after we hear his side of the story. He’s allowed to operate until Sept. 11,” Shea said.
Shea was unsure what the next steps will be once Ruscito makes an appearance at a hearing.
“It will be up to the board, but it would be hard to put him out of business, it’s a longstanding business, but we want some communication,” Shea said.