The state created a new restaurant, hotel, and tourism reopening group. Here’s what they’re doing.

"There’s going to be good signage, there’s going to be a lot of hand washing, there's going to be masks on employees to start," said group member Bob Luz.

Customers are handed one-time-use menus
Customers are handed one-time-use menus. Jessica Hill/The New York Times

Related Links

During last Monday’s briefing detailing the state’s four-phase reopening plan, Lt. Gov. Karyn Polito revealed that in addition to the original reopening advisory board, a separate panel had been formed to represent the state’s restaurant, hotel, and tourism industries. The group’s primary goal: to propose safety guidelines and protocols that businesses and customers will need to adhere to once these industries reopen.

Both restaurants and hotels are scheduled to open in Phase 2 of the plan, while the majority of tourist sites (casino floors, museums, stadiums, performance venues) are scheduled to open in Phase 3 or Phase 4. There currently isn’t a designated phase for historical sites.


Members of the panel include Jonathan Butler, president and CEO at 1Berkshire; Steve DiFillippo, CEO at Davio’s; Ed Kane, principal at Big Night Entertainment Group; Bob Luz, president and CEO of the Massachusetts Restaurant Association; Wendy Northcross, CEO at Cape Cod Chamber of Commerce; Martha Sheridan, president and CEO at Greater Boston Convention & Visitors Bureau; and others. Luz told that the group has already met multiple times, including in breakout groups among industries.

“While there was no [Phase 2] date announced, the inference was that there needed to be three weeks of separation between Phase 1 and Phase 2,” Luz said last week. “The group is working on the premise that we’re working towards a June 8 date, because that would be three weeks from the May 18 announcement. That’s why I’ll be working all weekend with the group, so that we can nail these [guidelines] down and start to communicate them.”


Luz said that, in respect to restaurants, the safety guidelines the panel has proposed will not come as a surprise to the public. They’re using Centers for Disease Control guidelines that recommend six feet between tables in restaurants, as well as parties no greater than 10 people.

“There’s going to be good signage, there’s going to be a lot of hand washing, there’s going to be masks on employees to start — all those good things that I don’t think is going to shock anybody,” Luz said.

Many restaurant owners were frustrated that last Monday’s announcement didn’t reveal any guidelines for how the industry should prepare once it does open. Luz said that “we’re trying to nail it down yesterday,” but that the state is ultimately the one to sign off on industry-specific protocols.


Northcross echoed that statement, telling the Boston Business Journal that the group is “working to fast-track all of the details that are going to be required to be deemed safe to open for the workforce and for customers.”

Jump To Comments


This discussion has ended. Please join elsewhere on