He couldn’t believe it was butter. So he sued. And, yes, he got a settlement out of it.
In a pair of lawsuits filed in Suffolk Superior Court in March, a Worcester-area man named Jan Polanik accused more than 20 Dunkin’ Donuts franchises in Eastern and Central Massachusetts of a grand deception: using a butter substitute on his bagels, even though he had ordered the bagels with butter.
The suits, each targeting a different group of related franchises, are seeking class-action status and claim to represent any customer who “ordered a baked product, such as a bagel, with butter, but instead received margarine or butter substitute between June 24, 2012, and June 24, 2016.”
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