Nomination Letters – Brightview Country Club Heights

Terri Melton

My family wishes to honor Terri, an incredible nurse and an incredible human being. While our mother was in residence at an assisted living facility and in rapidly deteriorating health, many decisions had to be made about her changing status. Not all transitions went smoothly. Some of our resources were not so user-friendly and we were stressed. At every point, our concerns were validated and supported by Terri. She guided us through, as she and her staff reached out to comfort our mother. We are so thankful. We found a true advocate and sensitive and compassionate caregiver in Terri. She exceeded our expectations and helped us through difficult transitions.

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—Nominated by Cynthia Benshimol O’Hare

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