Nurse Cruz, a retired Lt. Col. USAF, is a nurse educator at Hanscom AFB. She goes out of her way to arrange appointments as soon as possible. She reminds patients when they are due for eye exams, lab tests, etc. She interprets in lay language the meaning of medical terms. Lab results are a good example. She educates patients who seek alternative therapy. Nurse Cruz answers her own phone or calls back promptly when asked. She is a wonderful nurse.
—Nominated by James K. Day