On a Friday night visit to a hospital emergency room, I had no success with the physician who didn’t give me a reason for my high blood pressure reading of 185. I was told to go home and rest. The next day my pressure was the same, so I went to Harvard Vanguard urgent care. I was met by nurse practitioner Kathy Guicho. She agreed that the high pressure should be addressed. In addition to a physical exam, she ordered lab tests and continued her search. By that time the lab had closed. This did not deter her. She asked if I could stay and she would continue testing. Somehow, she got lab personnel back to take blood and do the lab work. It was well past closing time but it didn’t deter her. Based on the lab results, she changed my medication and dismissed me as a very relieved patient. All the time she made sure I was a comfortable and aware of what she was doing. She kept me in her sight and escorted me to and from the lab. All above the call of duty.
—Nominated by Frances Bobroff