Even when the nursing home is short on staff, Pam Lane dedicates herself to the individual needs of all her patients. She is attentive to both the patients and the nursing aides. Completely reliable, she is always there whenever anyone needs her. When I have suffered minor setbacks with my health, she is the one who communicates with the doctor to make sure I get the medical attention I need. While doing all these duties, she also takes the time to make sure that my breakfast is warm. She knows I can’t stand cold scrambled eggs!
—Nominated by Jim O’Brien