Making sure that skaters stay sharp on tour

What does it take to move 40 international figure skaters, 6 staff, and 15 crew through 33 cities in nine months? This is Natalie Boisvert’s agenda as tour coordinator of the traveling ice show, Disney On Ice. She prides herself on efficiency: getting the entire group checked into an airline in an hour or having every performer’s visa or travel papers ready to stamp for an overseas trip.

As the Feld Entertainment show, “Treasure Trove” rolls into downtown Boston Dec. 26-Jan. 3 at the Agganis Arena at Boston University, Boisvert will be on familiar turf. Boisvert, a native of Weare, N.H., spoke with Globe correspondent Cindy Atoji Keene about what it’s like to be in a new city every week with a team of professional skaters.


“I was an ensemble skater with Disney on Ice when a torn ligament in my right ankle took me off the ice for quite some time. I remained in contact with my friends on the road, though, because once you get the travel bug, it doesn’t ever leave you. Every day I wondered to myself, ‘How am I going to get back with the tour?’ When this tour coordinator position opened up, I applied, because I was already familiar with the lifestyle and cast.”

“This is my second year on the road in this capacity. We just came back from South America, took a month off, and are stateside now. The Boston run is called “The Boston Marathon” because it’s a full two weeks with a couple shows a day. With live entertainment – sharp ice blades under their feet – you never know what’s going to happen. These skaters train their entire life to be at this professional level, and it’s my job to make sure they’re taken care of. I invest my whole self into the well-being of the “off ice” flow.”


“My ‘to do’ list is anywhere from a few pages long to a dozen, depending on what each city holds for us. The most time-consuming and challenging task is the visa process, making sure all performers – they are from South Africa, Russia, Japan, Australia, Scotland, and elsewhere – have the proper documentation. I also handle workman comp claims if a performer gets injured; ‘meet and greets’ with the characters; attendance sheet; and all the other little details to make sure we are moving and grooving. Here in Boston, I’ll be putting together info about local attractions and restaurants as we’re here for the holiday. It’s a first visit for many cast members. Boston is definitely one of the highlights of our tour.”


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