Instead of receiving their paychecks on Friday, Plymouth Public Schools employees who receive their salary via direct deposit found that the amount they were supposed to have been paid had been withdrawn from their bank accounts.
In an email to all school employees sent Friday afternoon and shared with Boston.com, Plymouth Superintendent of Schools Dr. Gary E. Maestas said the issue was caused by a human error and discovered Friday morning. The school department is working with Plymouth’s Finance Director and Town Treasurer to fix the problem, and several banks have agreed to correct the error today, according to the superintendent’s statement.
Maestas said other banks, including Bank of America, Citizens Bank, and Santander have refused to make corrections until Monday, the next business day.
Wicked Local Plymouth reported that the mistake affected more than 1,300 employees, some of whom were also angered to find out about the mistakes through their banks, and not the department’s all-call system:
“I first heard from my bank, notification that my account was below a certain level,’’ one teacher, who wished to remain anonymous, said. “With my mortgage going out the first of the year and other bills to pay, I am essentially several thousand dollars in the red.’’
“Then, later, I got a call from a friend telling me I had better check my email. And there was an email from the superintendent,’’ the teacher added.
The mistake was made at a time—just a day after Christmas, while many are still travelling, and close to the first of the month—when many could take the hit to their bank account especially hard.