Report: State officials covered up healthcare website failures

A 22-page report says state officials covered up Massachusetts Health Connector problems.
A 22-page report says state officials covered up Massachusetts Health Connector problems. –iStock

The Massachusetts Health Connector website, designed to help residents shop for health insurance, failed in 2013, frustrating the public and costing taxpayers millions.

A 22-page Pioneer Institute report scheduled for release Monday accuses state officials of covering up the site’s shortcomings and misleading the federal government, reports The Boston Globe.

The report used public audit reports and interviews with anonymous “whistle-blowers’’ to describe what went wrong and determined state officials knew a year in advance that the website was not on track and allegedly covered up the site’s bad condition during two communications with the federal government in March and May of 2013. The report goes on to say the state did not enforce deadlines, devote enough resources, or demand quality for the project.

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The state eventually parted ways with the University of Massachusetts Medical School and CGI and rolled out a different version of the site last fall.

Click here to read the full Boston Globe report.

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