Flights

JetBlue is the best domestic airline in the U.S., according to Travel + Leisure readers

The airline "still offers the pizazz of a start-up."

A JetBlue aircraft. Rick Bowmer / AP

Travel + Leisure readers are impressed with JetBlue.

The travel publication named the top 5 domestic U.S. airlines on Wednesday as part of its annual World’s Best Awards survey of readers, and JetBlue earned the No. 1 spot. JetBlue is Logan International Airport‘s largest carrier.

Here’s what Travel + Leisure wrote, in part, about JetBlue:

“This now-21-year-old airline still offers the pizazz of a start-up, readers said, as they gushed about its incredible customer service, extensive route network, expansive leg room (even in coach), and overall value. ‘I would definitely recommend them,’ said one respondent. ‘Hands down, better than every other airline,’ said another past passenger. ‘They go out of their way to please their passengers,’ wrote a third fan, who gave the airline high marks for customer service.”

— Travel + Leisure

“Honors like this from Travel + Leisure serve as a powerful testament to the award-winning experience we set out to provide our customers with each and every day,” said Joanna Geraghty, president and chief operating officer for JetBlue, in a statement. “Despite our most challenging year yet, it is clear that the work and dedication of our many crewmembers continues to make a difference and brighten the journey for those ready to take back to the skies.”

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Earlier this year, JetBlue announced it would begin Boston to London flights in 2022 and also land in Canada for the first time, with flights from Boston and New York’s John F. Kennedy International Airport. 

Travel + Leisure surveyed readers between Jan. 11 through May 10 on travel experiences worldwide that included hotels, resorts, cities, islands, airlines, and more. Readers rated airlines in the categories of cabin comfort, customer service, food, in-flight service, and value.

View the entire list of top 5 domestic U.S. airlines.

A New England airport also ranked among the top 10 domestic airports by the publication’s readers: Rhode Island T.F. Green International Airport (which changed its name from T.F. Green International Airport this year) ranked No. 3 on the list. The No. 1 domestic airport is Portland International Airport in Oregon.

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