Airlines Cancel 3,700 Flights Ahead of the Storm — Will You Get a Refund?

JetBlue canceled more than 700 flights Monday and Tuesday.
JetBlue canceled more than 700 flights Monday and Tuesday. –Fred Prouser/Reuters

If you planned to fly this week, check your flight status. And then check your airline’s website for refund and re-booking rules.

And if you planned to fly out of Logan, take note that all flights into and out of the airport will be canceled as early as 7:30 p.m. Monday, reports The Boston Globe.

Airlines have canceled at least 3,700 flights ahead of a blizzard that’s expected to dump 2 to 3 feet of snow over a 250-mile stretch of the Northeast, according to an Associated Press report.

A total of 1,873 flights have been grounded for Monday and 1,800 won’t fly Tuesday, according to Many of those cancellations were made Sunday night, before a single snowflake fell.


It’s not surprising, given that is saying “Do not proceed with any travel plans in the affected areas late Monday and Tuesday or you could put yourself in great danger.’’

JetBlue, whose biggest hubs — New York’s JFK and Boston’s Logan airports — are supposed to be among the worst hit, canceled more than 700 flights Monday and Tuesday, reports

The good news is that most major airlines are allowing customers to receive refunds or book a new flight without penalty.

“If your flight is canceled or significantly delayed, you are entitled to a refund,’’ writes Delta. “Even if your flight is not canceled, you may make a one-time change to your ticket without fee.’’

Airline websites are full of instructions for travelers this morning and most of them say you must have purchased your ticket by January 25 and you have to rebook no later than January 30. But pay attention to the fine print because some, like Virgin Airlines, want you to rebook by Tuesday. And others, like US Airways, are allowing you to rebook but are not refunding money.

Virgin America wants guests with flights to or from Logan and five other airports to change their travel dates by January 27 in order to waive change fees and differences in fares.


JetBlue and Alaska Airlines will let you rebook your flight through January 30 or get a full refund. Southwest says if you have a reservation to or from Logan (as well as 10 other airports) to travel between noon on Monday and the “close of business on January 27,’’ you are eligible to reschedule your flight. You may also request a refund.

US Airways will let you re-book through January 30 if you were scheduled to travel Monday or Tuesday to or from Logan and 23 other airports. But no refunds will be given.

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