Norwegian is busing Providence passengers to N.Y. after suspending service on Boeing 737 Max planes

The company has temporarily suspended its fleet of 18 Boeing 737 Max 8 planes following Sunday’s Ethiopia Airlines crash in Addis Ababa.

Norwegian's Boeing 787-9 Dreamliner aircraft
Norwegian's Boeing 787-9 Dreamliner aircraft. –Norwegian Air

If you’re booked on a Norwegian flight to Dublin out of T.F. Green International Airport in Providence, the airline will send you by bus to New York to catch a plane, the company announced on Wednesday.

Norwegian has temporarily suspended service on its fleet of 18 Boeing 737 Max 8 planes following Sunday’s Ethiopia Airlines crash in Addis Ababa and the October Lion Air crash in Indonesia, both involving Boeing 737 Max 8 aircraft.

Norwegian used Boeing 737 Max 8 planes between T.F. Green and the the Ireland destinations of Cork, Dublin, and Shannon, as well as for service at two other North American airports: New York Stewart International Airport in New Windsor, N.Y., and John C. Munro Hamilton International Airport in Mount Hope, Ontario.


On Wednesday, Norwegian announced that passengers traveling to Dublin from Stewart Airport will be serviced on a Boeing 787-9 Dreamliner aircraft “on a temporary, daily basis,” and Providence passengers will be transported by bus from T.F. Green to Stewart for access to those flights. The Boeing 787-9 Dreamliner has 338 seats, while the Boeing 737 Max 8 has 189 seats.

The Cork and Shannon routes are not yet operating because they run seasonally in the summer.

“Norwegian would like to apologize to customers affected by this extraordinary situation as we remain committed to ensuring our passengers can continue to travel on Norwegian’s network,” the airline wrote in its statement.

Passengers flying to Dublin affected by the current situation can call 1-800-357-4159 for more information.