Travel

Alaska Airlines is going ‘touch free.’ Here’s what that means.

Travelers will receive an e-mailed receipt for their baggage, and more.

By Kristi Palma

August 25, 2020

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Travelers flying Alaska Airlines can look forward to a touch-free experience, the airline announced on Tuesday.

Over the coming weeks, the Seattle-based airline is “creating more convenience and less contact among guests and employees during travel,” according to the press release.

“These advancements help make the travel experience easy and almost entirely touch-free for our guests and are just part of the many ways we’re keeping our guests and employees safe during this time,” Charu Jain, senior vice president of merchandising and innovation, said in a statement.

Travelers and employees can expect the following touch-free options, according to the airline:

• Meals can be pre-ordered and food and beverages can be purchased on board using a stored credit card (pending the return of food and beverage for purchase in the main cabin).
• Bag tags will be printed without having to touch check-in kiosks.
• Travelers will receive a text message instead of a printed boarding pass if they don’t have the Alaska Airlines mobile app.
• Travelers will receive an e-mailed receipt for their baggage, rather than a printed receipt.
• Employees will scan boarding passes from up to six feet away while boarding.

Passengers must wear a mask in the airport and on board the aircraft, according to the airline, and also complete a health agreement during check-in.

View more safety measures the airline is taking here.