These are the 3 least punctual U.S. airlines of 2020, according to the U.S. Department of Transportation

One of them is JetBlue.

A plane at Logan Airport.
A plane at Logan Airport. –Pat Greenhouse / The Boston Globe, File

While 2020 was an abysmal year for the airline industry due to the coronavirus pandemic, three U.S. airlines have yet another reason to be glad the year is over: They were named among the least punctual airlines in the nation.

Allegiant Air, JetBlue, and American Airlines all had the most problems with punctuality in 2020, according to a U.S. Department of Transportation report. A flight is considered on time if it operates less than 15 minutes after its scheduled time, according to the department.

Allegiant Air had the worst on-time arrival rate of the 10 U.S. airlines analyzed, with 71.3 percent of its flights arriving to their destination on time, followed by JetBlue with 82.1 percent of flights arriving on time and American Airlines with 82.3 percent of flights arriving on time. JetBlue is Logan International Airport‘s largest carrier.


The report meant more bad news for American Airlines, which was recently named the worst airline in America for the second year in a row by The Wall Street Journal during the publication’s annual Airline Scorecard of operational performance. American bumped the highest percentage of passengers and mishandled the highest percentage of checked bags, the publication reported. JetBlue ranked 7th on that list due to problems with on-time arrivals, extreme delays, and two-hour tarmac delays.

Hawaiian Airlines was the most punctual airline in the U.S. last year, according to the U.S. Department of Transportation, with 87.5 percent of its flights arriving on time. Delta Air Lines was the second most punctual airline, with 87.2 percent of its flights arriving on time, followed by Spirit Airlines, which had 86.6 percent of flights arrive on time. Hawaiian has ranked No. 1 in this category for the past 17 years, according to the airline.

“I couldn’t be prouder of our team members for overcoming the most challenging year in our industry’s history to ensure our guests continued to enjoy our leading on-time reliability,” said Peter Ingram, president and CEO at Hawaiian Airlines, in a statement.

The coronavirus pandemic “resulted in significant changes in airline schedules and operations, which may have negatively impacted airlines’ on-time performance statistics during this reporting period,” noted the department in the report.


View the entire report.

Get's browser alerts:

Enable breaking news notifications straight to your internet browser.

Turn on notifications

Great, you’re signed up!

Jump To Comments

This discussion has ended. Please join elsewhere on


Get the latest breaking news sent directly to your phone. Download our free app.