Mass. health plans ranked high in national listing

The National Committee for Quality Assurance released its ranking of health insurance plans last week, and Massachusetts insurers once again took many of the top spots. The ranking is meant to measure, among other things, customer satisfaction and how well the plans do at offering preventive services and treating people with chronic conditions.

Harvard Pilgrim was named best private plan in the country for the eighth consecutive year. CEO Eric Schultz joked during a breakfast event hosted last week by the Schwartz Center for Compassionate Care that he was grateful that they held their spot. This year’s result shows that last year’s No. 1 ranking, the first since he took over as head of the organization in March 2010, was no fluke, he said.


Local insurers also landed in the top for Medicaid and Medicare plans. You can find the full list on the nonprofit’s website, but here’s a breakdown of the Massachusetts plans that placed in the top 20 in each category:

Private plans:

1. Harvard Pilgrim Health Care (HMO/POS)

2. Tufts Associated Health Maintenance Organization (HMO/POS)

4. Tufts Health Plan (PPO)

9. Harvard Pilgrim Health Care (PPO)

10. Health New England (HMO/POS)

13. Fallon Community Health Plan (HMO/POS)

15. Blue Cross Blue Shield of Massachusetts (HMO/POS)

16. Blue Cross Blue Shield of Massachusetts (PPO)


1. Fallon Community Health Plan (HMO)

3. Boston Medical Center HealthNet Plan (HMO)

4. Neighborhood Health Plan (HMO)

7. Network Health (HMO)


8. Tufts Associated Health Maintenance Organization (HMO)

12. Fallon Community Health Plan (HMO)


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